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Lettings: Gold standard

PUBLISHED: 09:00 13 March 2014

Archant

Helpful Holidays, the specialist West Country self-catering cottage agency, has welcomed 2014 in great style by earning yet another accolade – a Gold Trusted Merchant Award by Feefo, the independent customer review and feedback system.

Langford Down CottageLangford Down Cottage

Last year the Devon-based company had tremendous success winning Gold in the Best Medium Cottage/Self Catering Booking Company category, against strong national competition at the prestigious British Travel Awards.

"Renting a property through Helpful is like having it chosen by a like-minded friend"

For the second successive year, Helpful Holidays was voted the top Recommended Provider of holiday cottage and villa bookings in the Which? Travel magazine survey, achieving an outstandingly high score of 91%.

The Helpful Holidays team, all local to the West Country, were thrilled when Stephen Bleach, Travel Editor of The Sunday Times, selected Helpful Holidays for his personal award in 2013.

Explaining his decision, Stephen Bleach says: “Renting a property through Helpful is like having it chosen by a like-minded friend. Add in good value and excellent service and you have a simple service done superbly well.”

And just to prove this impressive hat trick of awards was no fluke, the agency was also Highly Commended by Feefo having scored 99% in their travel category, which resulted in their becoming a Gold Trusted Merchant.

Moray Bowater, General Manager of Helpful Holidays, says: “What a great start to 2014! Feefo is recognised as an impartial consumer review site and is highly respected. Our customers are extremely important to us; we care about their views and go all-out to ensure they have happy holidays. It’s good to know we are getting it right.”

Helpful Holidays offers over 600 holiday homes in Devon, Cornwall, Somerset and Dorset, ranging from romantic retreats for two to big country houses accommodating up to 47 guests. The cottages are all regularly and carefully inspected and star rated by the agency’s own team so they can advise holidaymakers honestly through first-hand experience. Holidaymakers can always speak to someone who has visited any property to get detailed information, which may not be covered by the website and brochure descriptions.

Helpful Holidays is looking for beautiful properties across the West Country to join their successful portfolio. For more information, call 01647 434302 or visit helpfulholidays.com

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